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Sorted by Tag: employees

  • December Interview: Millennials with Kelly

    Thursday 02 January 2020

    Millennials could be considered one of the most popular buzzwords of the decade, with numerous articles being published almost daily about the generation. Many of these articles claim that this generation (noticeably the largest and most diverse of ages) is different from those before it, some even claiming that millennials are harder to work with and harder to market. While the data on these claims seems to go back and forth, it’s true that any generation will be different from the previo... read more

  • October Interview: Hiring with Kent

    Wednesday 23 October 2019

    How to Find, Hire and Train with Kent Bullard Check out the video above for our recent interview with Kent Bullard, a rising name in the industry who is in charge of hiring for the Institute itself. October is all about hiring and training the best auto shop team, so we sat down with Kent to see what he thought about the subject. Watch the video for the full answers or read below for a summary of the interview: Why do you think the automotive industry is seeing such a decline in hiring... read more

  • The Right People, the Right Way

    Wednesday 09 October 2019

    We’ve been discussing the on-boarding process at length recently, both within the Institute and with clients, and the need for better hasn’t been clearer. One of the biggest issues in our industry at the moment is finding and holding onto talented employees. What’s something you can do to alleviate the problem? Focus on providing the right onboarding process for the right people. Photo by ... read more

  • How to Manage a Sales Team

    Wednesday 21 August 2019

    There are 2 things that you should concern yourself with when it comes to managing sales, people and time. Both of those break down further but I’ll try to explain each piece as best I can and hopefully it’ll all make sense when I’m done. But yeah, when you’re managing a sales team, those are the 2 most important things, and surprisingly it’s not about money... read more

  • Why Employee Training is Worth It

    Wednesday 14 August 2019

    Is employee training worth it? It’s expensive, pulls them away from work, occupies weekends and/or evenings, and they may even get paid to go. We’re talking a lot of money here! How can anyone justify it? The answer is, you can’t afford not to train them or have them trained.  Stop, I repeat STOP, trying to avoid training your staff... read more

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