Posts

Sorted by Tag: culture

  • November Interview: Hiring with Kent

    Wednesday 16 October 2019

    How to Find, Hire and Train with Kent Bullard Check out the video above for our recent interview with Kent Bullard, a rising name in the industry who is in charge of hiring for the Institute itself. October is all about hiring and training the best auto shop team, so we sat down with Kent to see what he thought about the subject. Watch the video for the full answers or read below for a summary of the interview: Why do you think the automotive industry is seeing such a decline in hiring... read more

  • October Spotlight: The Shop That Knows How to Hire

    Tuesday 15 October 2019

    The Shop That Knows How to Hire: Revolution Automotive Services, Inc. Our October newsletter has focused on hiring and training; specifically, some of the issues the industry is seeing and ideas on how to combat those. For our shop spotlight this month, we’re highlighting a shop owner who has learned what it takes to hire and train effectively and used that knowledge to create a team and culture that seems to always be mentioned whenever anyone has hiring questions. Meet Alan Symmes, own... read more

  • Basics of Management

    Wednesday 25 September 2019

    I will be the first to admit that during my 25 years in this crazy auto repair industry, I spent the first 20 years micromanaging. I would have a lot less grey in my beard, less wrinkles in my skin, and a less shiny forehead had I learned some very basic management concepts earlier in life, but I am grateful for what I now know. During what I now refer to as my “earlier” years, I followed in my father’s footsteps and work hard, really hard. Our auto repair shop kept growing an... read more

  • How to Manage a Sales Team

    Wednesday 21 August 2019

    There are 2 things that you should concern yourself with when it comes to managing sales, people and time. Both of those break down further but I’ll try to explain each piece as best I can and hopefully it’ll all make sense when I’m done. But yeah, when you’re managing a sales team, those are the 2 most important things, and surprisingly it’s not about money... read more

  • "Business" Culture

    Wednesday 17 July 2019

    Currently, I’m sitting with my feet up on my desk and my chair kicked back – enjoying some coffee and the low hum of the air conditioning. The office is mostly quiet, but with an energy in the air. Kurt just pulled into a parking space outside my window and is walking in with a bag of freshly baked bread. He loves creating these artisanal loafs and sharing them with the office, some with jalapenos or basil and tomatoes – I hope it’s that one. I’m finally sitting dow... read more

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