Posts

• "Business" Culture
  

  Wednesday 17 July 2019

  Currently, I’m sitting with my feet up on my desk and my chair kicked back – enjoying some coffee and the low hum of the air conditioning. The office is mostly quiet, but with an energy in the air. Kurt just pulled into a parking space outside my window and is walking in with a bag of freshly baked bread. He loves creating these artisanal loafs and sharing them with the office, some with jalapenos or basil and tomatoes – I hope it’s that one. I’m finally sitting dow... read more

  employees , culture

• A Look at Joining the Institute
  

  Wednesday 03 July 2019

  Marketing has been my passion for more than four years now; there’s just something about combining the psychology behind decisions with in-depth data analysis that has always drawn me in. Most of my years in marketing have also been focused on travel, and it’s no surprise that it quickly became a passion as well. My husband and I have traveled to most of the Caribbean, visit Disneyland and Disney World each year, and have recently discovered a love for Europe. But even as fulfilling... read more

  employees , inspiration , value

• Town Hall Academy 077: Business Coaches LAB – Standards
  

  Tuesday 31 July 2018

  Town Hall Academy 077: Business Coaches LAB – Standards features Cecil Bullard and other industry professionals discussing the need for standards in the shop, standards for customers, standards for inspections, and more. Check it out on YouTube

  Cecil Bullard , customers , sales

• Town Hall Academy 078: Low Hanging Financial Fruit to Improve Your Bottom Line
  

  Tuesday 31 July 2018

  BJ was a guest on Town Hall Academy #78. He, Cam, and the other guests discuss the "Low Hanging Financial Fruit to Improve Your Bottom Line". Check out this great discussion about how your shop can improve your bottom line and improve your customer service. It's on YouTube now... read more

  employees , customers , sales , reputation , BJ Lee

• What Can an Owner Expect from an Employee?
  

  Wednesday 13 June 2018

  This is not a simple question. What should be expected from employees is: They perform all the duties of their position in such a manner as to insure the company meets or exceeds its goals and customers are more than happy with the service or product that they provide, and they do so without causing undue stress on the management, the business or the clients while meeting the determined and agreed upon goals for their position. For each position duties are different. For each business, and some... read more

  Cecil Bullard , leadership , employees