Posts

• November Interview: Hiring with Kent
  

  Wednesday 16 October 2019

  How to Find, Hire and Train with Kent Bullard Check out the video above for our recent interview with Kent Bullard, a rising name in the industry who is in charge of hiring for the Institute itself. October is all about hiring and training the best auto shop team, so we sat down with Kent to see what he thought about the subject. Watch the video for the full answers or read below for a summary of the interview: Why do you think the automotive industry is seeing such a decline in hiring... read more

  employees , training , culture , management , hiring

• October Spotlight: The Shop That Knows How to Hire
  

  Tuesday 15 October 2019

  The Shop That Knows How to Hire: Revolution Automotive Services, Inc. Our October newsletter has focused on hiring and training; specifically, some of the issues the industry is seeing and ideas on how to combat those. For our shop spotlight this month, we’re highlighting a shop owner who has learned what it takes to hire and train effectively and used that knowledge to create a team and culture that seems to always be mentioned whenever anyone has hiring questions. Meet Alan Symmes, own... read more

  inspiration , training , culture , management , hiring

• The Right People, the Right Way
  

  Wednesday 09 October 2019

  We’ve been discussing the on-boarding process at length recently, both within the Institute and with clients, and the need for better hasn’t been clearer. One of the biggest issues in our industry at the moment is finding and holding onto talented employees. What’s something you can do to alleviate the problem? Focus on providing the right onboarding process for the right people. Photo by ... read more

  leadership , employees , training , management , hiring

• Basics of Management
  

  Wednesday 25 September 2019

  I will be the first to admit that during my 25 years in this crazy auto repair industry, I spent the first 20 years micromanaging. I would have a lot less grey in my beard, less wrinkles in my skin, and a less shiny forehead had I learned some very basic management concepts earlier in life, but I am grateful for what I now know. During what I now refer to as my “earlier” years, I followed in my father’s footsteps and work hard, really hard. Our auto repair shop kept growing an... read more

  leadership , culture , management

• September Interview: Profits with Cecil
  

  Tuesday 10 September 2019

    All Your Profit Questions Answered with Cecil Bullard Check out the video above for our recent interview with Institute CEO and industry expert Cecil Bullard on profits. This will be the first of many monthly video interviews to come – each focused on a different subject matching the newsletter. Here’s an overview of some of the most frequently asked profit questions and Cecil’s insight:  How do shops best judge whether they are profitable or not... read more